Build a Culture of Accountability, Growth, and Engagement
Performance management is one of the most powerful — and most misused — tools in a manager's toolkit. This course teaches you how to design and implement performance systems that drive real accountability, meaningful development, and lasting engagement. From goal-setting frameworks to performance improvement plans, you'll leave with practical tools you can implement immediately.
Instructor: Shonda Rashad · Last updated April 2026
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Design effective, fair performance review processes that employees actually value
Set meaningful goals using OKR and SMART frameworks that drive real results
Create individual development plans (IDPs) that accelerate employee growth
Build a culture of continuous feedback that replaces the dreaded annual review
Manage underperformance with clarity, compassion, and legal compliance
Increase employee engagement and retention through development-focused leadership
Managers who want to move beyond annual reviews to continuous performance management
HR professionals designing or overhauling performance management systems
Team leads responsible for developing and evaluating their team members
Senior managers and directors building accountability cultures
Small business owners creating their first formal performance process
Anyone who wants to have better performance conversations with their team
6 hours
Total Duration
24 lessons
Total Lessons
Intermediate
Skill Level
Included
Certificate
FREE
Instant access